Low to No Risk

17

Moderate Risk

0

High Risk

3

Extreme Risk

1

• 1Attend or make presentations at community events to promote funeral home services or build community relationships.
• 2Conduct market research and analyze industry trends.
• 0.5Consult with families or friends of the deceased to arrange funeral details, such as obituary notice wording, casket selection, or plans for services.
• 1.5Direct and supervise work of embalmers, funeral attendants, death certificate clerks, cosmetologists, or other staff.
• 2.1Direct or monitor administrative, support, repair, or maintenance services for funeral homes.
• 1.8Monitor funeral service operations to ensure that they comply with applicable policies, regulations, and laws.
• 0.5Negotiate contracts for prearranged funeral services.
• 0.3Offer counsel and comfort to families and friends of the deceased.
• 0.6Plan and implement changes to service offerings to meet community needs or increase funeral home revenues.
• 1.5Plan and implement sales promotions or other marketing strategies and activities for funeral home operations.
• 1.5Respond to customer complaints, legal inquiries, payment negotiations, or other post-service matters.
• 2Review financial statements, sales or activity reports, or other performance data to identify opportunities for cost reductions or service improvements.
• 1.2Sell funeral services, products, or merchandise to clients.
• 1.5Set marketing, sales, or other financial goals for funeral service establishments and monitor progress toward these goals.
• 1.3Evaluate the performance of vendors, contract employees, or other service providers to ensure quality and cost-efficiency.
• 1.3Identify skill development needs for funeral home staff.
• 0.7Interview and hire new employees.

18.2% of Funeral Home Managers tasks can be automated with AI or robotics