Low to No Risk

8

Moderate Risk

0

High Risk

6

Extreme Risk

0

• 2.6Answer user inquiries regarding computer software or hardware operation to resolve problems.
• 2.5Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications.
• 1.8Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support.
• 1Confer with staff, users, and management to establish requirements for new systems or modifications.
• 1.7Develop training materials and procedures, or train users in the proper use of hardware or software.
• 1.8Prepare evaluations of software or hardware, and recommend improvements or upgrades.
• 1.8Read trade magazines and technical manuals, or attend conferences and seminars to maintain knowledge of hardware and software.
• 1.8Conduct office automation feasibility studies, including workflow analysis, space design, or cost comparison analysis.

42.9% of Computer User Support Specialists tasks can be automated with AI or robotics