The routine and predictable nature of telephone operator tasks, combined with existing AI capabilities and strong economic incentives, make this job highly susceptible to displacement by AI.
30/100Consequence_of_Error
98/100Contact_With_Others
32/100Coordinate_or_Lead_Others
3/100Cramped_Work_Space_Awkward_Positions
95/100Deal_With_External_Customers
8/100Deal_With_Physically_Aggressive_People
99/100Deal_With_Unpleasant_or_Angry_People
66/100Degree_of_Automation
58/100Duration_of_Typical_Work_Week
19/100Electronic_Mail
27/100Exposed_to_Contaminants
12/100Exposed_to_Disease_or_Infections
0/100Exposed_to_Hazardous_Conditions
0/100Exposed_to_Hazardous_Equipment
0/100Exposed_to_High_Places
0/100Exposed_to_Minor_Burns_Cuts_Bites_or_Stings
0/100Exposed_to_Radiation
0/100Exposed_to_Whole_Body_Vibration
31/100Extremely_Bright_or_Inadequate_Lighting
55/100Face-to-Face_Discussions
45/100Freedom_to_Make_Decisions
47/100Frequency_of_Conflict_Situations
95/100Frequency_of_Decision_Making
85/100Impact_of_Decisions_on_Co-workers_or_Company_Results
93/100Importance_of_Being_Exact_or_Accurate
97/100Importance_of_Repeating_Same_Tasks
1/100In_an_Enclosed_Vehicle_or_Equipment
0/100In_an_Open_Vehicle_or_Equipment
87/100Indoors_Environmentally_Controlled
0/100Indoors_Not_Environmentally_Controlled
27/100Letters_and_Memos
74/100Level_of_Competition
0/100Outdoors_Exposed_to_Weather
0/100Outdoors_Under_Cover
58/100Pace_Determined_by_Speed_of_Equipment
68/100Physical_Proximity
11/100Public_Speaking
31/100Responsibility_for_Outcomes_and_Results
37/100Responsible_for_Others_Health_and_Safety
35/100Sounds_Noise_Levels_Are_Distracting_or_Uncomfortable
2/100Spend_Time_Bending_or_Twisting_the_Body
0/100Spend_Time_Climbing_Ladders_Scaffolds_or_Poles
0/100Spend_Time_Keeping_or_Regaining_Balance
0/100Spend_Time_Kneeling_Crouching_Stooping_or_Crawling
84/100Spend_Time_Making_Repetitive_Motions
100/100Spend_Time_Sitting
16/100Spend_Time_Standing
79/100Spend_Time_Using_Your_Hands_to_Handle_Control_or_Feel_Objects_Tools_or_Controls
2/100Spend_Time_Walking_and_Running
27/100Structured_versus_Unstructured_Work
100/100Telephone
52/100Time_Pressure
0/100Very_Hot_or_Cold_Temperatures
0/100Wear_Common_Protective_or_Safety_Equipment_such_as_Safety_Shoes_Glasses_Gloves_Hearing_Protection_Hard_Hats_or_Life_Jackets
0/100Wear_Specialized_Protective_or_Safety_Equipment_such_as_Breathing_Apparatus_Safety_Harness_Full_Protection_Suits_or_Radiation_Protection
15/100Work_Schedules
67/100Work_With_Work_Group_or_Team