Given the routine and repetitive nature of the tasks, the strong economic incentives, and the minimal physical requirements, the job of bill and account collectors is highly susceptible to automation. However, the need for occasional emotional intelligence and the consequences of errors slightly lower the overall risk.
53/100Consequence_of_Error
98/100Contact_With_Others
59/100Coordinate_or_Lead_Others
0/100Cramped_Work_Space_Awkward_Positions
74/100Deal_With_External_Customers
10/100Deal_With_Physically_Aggressive_People
91/100Deal_With_Unpleasant_or_Angry_People
47/100Degree_of_Automation
52/100Duration_of_Typical_Work_Week
74/100Electronic_Mail
12/100Exposed_to_Contaminants
8/100Exposed_to_Disease_or_Infections
0/100Exposed_to_Hazardous_Conditions
1/100Exposed_to_Hazardous_Equipment
0/100Exposed_to_High_Places
4/100Exposed_to_Minor_Burns_Cuts_Bites_or_Stings
0/100Exposed_to_Radiation
0/100Exposed_to_Whole_Body_Vibration
2/100Extremely_Bright_or_Inadequate_Lighting
70/100Face-to-Face_Discussions
56/100Freedom_to_Make_Decisions
64/100Frequency_of_Conflict_Situations
82/100Frequency_of_Decision_Making
79/100Impact_of_Decisions_on_Co-workers_or_Company_Results
76/100Importance_of_Being_Exact_or_Accurate
83/100Importance_of_Repeating_Same_Tasks
13/100In_an_Enclosed_Vehicle_or_Equipment
0/100In_an_Open_Vehicle_or_Equipment
96/100Indoors_Environmentally_Controlled
2/100Indoors_Not_Environmentally_Controlled
69/100Letters_and_Memos
63/100Level_of_Competition
4/100Outdoors_Exposed_to_Weather
0/100Outdoors_Under_Cover
2/100Pace_Determined_by_Speed_of_Equipment
45/100Physical_Proximity
19/100Public_Speaking
40/100Responsibility_for_Outcomes_and_Results
31/100Responsible_for_Others_Health_and_Safety
49/100Sounds_Noise_Levels_Are_Distracting_or_Uncomfortable
7/100Spend_Time_Bending_or_Twisting_the_Body
0/100Spend_Time_Climbing_Ladders_Scaffolds_or_Poles
0/100Spend_Time_Keeping_or_Regaining_Balance
0/100Spend_Time_Kneeling_Crouching_Stooping_or_Crawling
42/100Spend_Time_Making_Repetitive_Motions
91/100Spend_Time_Sitting
19/100Spend_Time_Standing
28/100Spend_Time_Using_Your_Hands_to_Handle_Control_or_Feel_Objects_Tools_or_Controls
17/100Spend_Time_Walking_and_Running
59/100Structured_versus_Unstructured_Work
91/100Telephone
73/100Time_Pressure
3/100Very_Hot_or_Cold_Temperatures
0/100Wear_Common_Protective_or_Safety_Equipment_such_as_Safety_Shoes_Glasses_Gloves_Hearing_Protection_Hard_Hats_or_Life_Jackets
0/100Wear_Specialized_Protective_or_Safety_Equipment_such_as_Breathing_Apparatus_Safety_Harness_Full_Protection_Suits_or_Radiation_Protection
0/100Work_Schedules
63/100Work_With_Work_Group_or_Team