While many routine tasks in eligibility interviewing for government programs could be automated, the need for human judgment, empathy, and oversight in nuanced cases reduces the risk of full displacement. Cost efficiency and technical feasibility make a strong case for partial automation but do not eliminate human involvement entirely.
42/100Consequence_of_Error
86/100Contact_With_Others
50/100Coordinate_or_Lead_Others
0/100Cramped_Work_Space_Awkward_Positions
82/100Deal_With_External_Customers
16/100Deal_With_Physically_Aggressive_People
49/100Deal_With_Unpleasant_or_Angry_People
24/100Degree_of_Automation
44/100Duration_of_Typical_Work_Week
100/100Electronic_Mail
9/100Exposed_to_Contaminants
4/100Exposed_to_Disease_or_Infections
1/100Exposed_to_Hazardous_Conditions
0/100Exposed_to_Hazardous_Equipment
0/100Exposed_to_High_Places
0/100Exposed_to_Minor_Burns_Cuts_Bites_or_Stings
0/100Exposed_to_Radiation
0/100Exposed_to_Whole_Body_Vibration
2/100Extremely_Bright_or_Inadequate_Lighting
74/100Face-to-Face_Discussions
66/100Freedom_to_Make_Decisions
35/100Frequency_of_Conflict_Situations
84/100Frequency_of_Decision_Making
69/100Impact_of_Decisions_on_Co-workers_or_Company_Results
91/100Importance_of_Being_Exact_or_Accurate
84/100Importance_of_Repeating_Same_Tasks
15/100In_an_Enclosed_Vehicle_or_Equipment
0/100In_an_Open_Vehicle_or_Equipment
74/100Indoors_Environmentally_Controlled
7/100Indoors_Not_Environmentally_Controlled
77/100Letters_and_Memos
32/100Level_of_Competition
10/100Outdoors_Exposed_to_Weather
4/100Outdoors_Under_Cover
4/100Pace_Determined_by_Speed_of_Equipment
40/100Physical_Proximity
21/100Public_Speaking
44/100Responsibility_for_Outcomes_and_Results
43/100Responsible_for_Others_Health_and_Safety
35/100Sounds_Noise_Levels_Are_Distracting_or_Uncomfortable
13/100Spend_Time_Bending_or_Twisting_the_Body
0/100Spend_Time_Climbing_Ladders_Scaffolds_or_Poles
2/100Spend_Time_Keeping_or_Regaining_Balance
5/100Spend_Time_Kneeling_Crouching_Stooping_or_Crawling
64/100Spend_Time_Making_Repetitive_Motions
92/100Spend_Time_Sitting
22/100Spend_Time_Standing
51/100Spend_Time_Using_Your_Hands_to_Handle_Control_or_Feel_Objects_Tools_or_Controls
16/100Spend_Time_Walking_and_Running
66/100Structured_versus_Unstructured_Work
94/100Telephone
82/100Time_Pressure
4/100Very_Hot_or_Cold_Temperatures
9/100Wear_Common_Protective_or_Safety_Equipment_such_as_Safety_Shoes_Glasses_Gloves_Hearing_Protection_Hard_Hats_or_Life_Jackets
10/100Wear_Specialized_Protective_or_Safety_Equipment_such_as_Breathing_Apparatus_Safety_Harness_Full_Protection_Suits_or_Radiation_Protection
0/100Work_Schedules
81/100Work_With_Work_Group_or_Team